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Columbia Art Center Reopening FAQs

Effective October 14, 2020

What are the hours of operation for Columbia Art Center?

Columbia Art Center will be open for workshops, classes and small group rentals. There are no gallery shows. The hours are as follows:

How do I register for an art workshop or class?

You are welcome to review our roster of fall 2020 programs and either register online here or by calling Columbia Art Center at 410-730-0075.

What do I need to do to enter the Columbia Art Center?

Please wear an appropriate and CDC recommended face covering that completely covers the nose and mouth. Upon your entrance, symptoms screenings/temperature checks will be conducted. You will then be directed to your assigned classroom.

What safety precautions does Columbia Art Center have in place for its students’ safety?

• All Art Center studios have been cleaned and reconfigured to comply with proper social distancing practices.
• Physical and social distancing is expected by all staff, instructors, and students at all times.
• Hand sanitizer stations are available in each studio.

• Instructors and students will be required to remain in their assigned studios for programs. There will be no wandering between rooms.
• The facility will not be open to visitors. Columbia Art Center Galleries are temporarily closed.
• Columbia Art Center will adhere to all appropriate guidelines from The Centers for Disease Control and Prevention (CDC) and Maryland Executive Orders. Only program participants are permitted in the classroom/studio, including children’s programs. Parents must drop off children in the designated area.
• All cleaning and disinfecting will occur per the current CDC recommendations. This includes frequent cleaning of all high contact areas before the start of and at the end of all programs.

Columbia Gym and Supreme Sports Club

Frequently Asked Questions (FAQ’s)

Effective October 5, Basketball Reopening

2020

When will the basketball courts be open?

Basketball hoops at Supreme Sports Club will be available for reservation Mon/Wed/Fri 7-11pm, Tues/Wed/Thurs noon-6pm, Tues/Thurs 6-10am and Sat/Sun 8-10am and 4-8pm.

How do I reserve a hoop?

Basketball hoops are available for reservations online through the Customer Service System. Players must bring their own equipment. There will be no loaner equipment available.

How far in advance can I reserve a hoop and for how long?

Basketball hoops can be reserved online seven days in advance. Those reservations can be made on the half hour for 25 minutes at a time up to twice per day.

Who can reserve a basketball hoop?

CA Fit&Play, 5Day Golf&Play, Golf Fit&Play and CG/SSC 1Fit members can reserve a basketball hoop at no charge.

Are the courts open for competitive play?

No, basketball hoops are only open for single-player use at this time. An exception is made for families on the same membership account.

Will members and guests be required to wear a face mask while using the hoops?

Yes, face masks are required 100% of the time while using the hoops.

What safety precautions does CA have in place to protect players?

• Players must bring their own equipment. There will be no loaner equipment available.
• Starting Friday, November 20, anyone entering a fitness facility will be subject to a temperature check. Team members will use a contact-free thermometer for this process as you check-in at the front desk. Anyone with a temperature 100.4° or higher will be asked to return home
• Face masks are required at all times when in the facility.
• No walk-ins are permitted at this time. A reservation is required to access a hoop.
• Competitive play is not allowed. Basketball hoops are for single-player use at this time.
• All arena equipment and high-touch surfaces, including restrooms, are thoroughly cleaned, sanitized, and disinfected daily by staff following strict cleaning protocols.

Are basketball courts available to rent?

• No, basketball court rentals are not available at this time.

Effective October 5, 2020

As Columbia Association (CA) prepares to reopen facilities and programs, we are putting the safety of our park patrons and our team members first. We will be reopening the Columbia DogPark following the guidelines in Maryland Strong: 3 Phase Roadmap to Recovery published by the governor’s office. Read below more details as we reopen.

To protect our Columbia DogPark (CDP) patrons and CA team members from coronavirus transmission, the following guidelines are in effect at CA’s Columbia DogPark until further notice.

Weather permitting; the CDP will be open Monday – Sunday

FALL HOURS

Aug 15 – Oct 4: 7am – 7pm

WINTER HOURS

Oct 5 – Oct 31: 7am-6pm

Nov 1 (DST ends) – Feb 28: 7am – 5pm

SPRING HOURS

Mar 1 – Mar 13 (DST begins): 7am -6pm

Mar 14 – April 30: 7am – 7pm

SUMMER HOURS

May 1 – Aug 14: 7am – 8pm

The CDP Closure Line is (410) 381-0511

CDP patrons who have the 2020/2021 CDP dog tag for their dog may “reserve” a time slot via the SignUp Genius email invitation. Time slots can be reserved up to seven days in advance and remain open until all slots are filled.

To protect CDP patrons’ safety, we are taking the following precautions:

• No daily visits or “walk-ins” permitted.
• Reserved time slots to limit the number of park visitors at all times.
• Use of face masks by park patrons and CA staff required at the entrance area. ∙ Physical/social distancing adherence by CA staff and park patrons.
• No groups permitted to congregate on park grounds.
• Addition of new hand sanitizer stations throughout the park.
• Patrons shall arrive no more than 5 minutes prior to the start of their reserved time slot and leave the park at the conclusion of their time slot.
• Dog water bowls are turned off after the first freeze warning. Please bring drinking water for yourself and your dog.
• No dog toys or tennis balls allowed in the park.
• Portable restroom is closed to the public.

COLUMBIA DOG PARK REOPENING

FREQUENTLY ASKED QUESTIONS

As Columbia Association (CA) prepares to reopen facilities and programs, we are putting the safety of our park patrons and our team members first. We will be reopening the Columbia DogPark following the guidelines in Maryland Strong: 3 Phase Roadmap to Recovery published by the governor’s office. Read below more details as we reopen.

Effective Monday, August 31, 2020

To protect our Columbia DogPark (CDP) patrons and CA team members from coronavirus transmission, the following rules and regulations are in effect at CA’s Columbia DogPark until further notice.

• Weather permitting, the CDP will be open Monday – Sunday 7am to 7pm, with Fall and Winter hours to be announced soon. The DogPark will be closed on Thursdays from 7am to 2pm for routine maintenance. ● The DogPark Closure & Inclement Weather Line is (410) 381-0511
• CDP patrons who have the official Columbia DogPark Tag for their dog may “reserve” a one-hour time slot via the SignUp Genius email invitation. Time slots can be reserved up to seven days in advance and remain open until all slots are filled.
• To protect CDP patrons’ safety, we are taking the following precautions:

⮚ No daily visits or “walk-ins” permitted.

⮚ Reserved time slots to limit the number of park visitors at all times.

⮚ Use of face masks by park patrons and CA staff required.

⮚ Physical/social distancing adherence by CA staff and park patrons.

⮚ No groups permitted to congregate on park grounds.

⮚ Addition of new hand sanitizer stations throughout the park.

⮚ Patrons shall arrive no more than 5 minutes prior to the start of their reserved time slot and leave the park at the conclusion of their time slot.

⮚ No dog toys or tennis balls allowed in the park.

⮚ Portable restroom is closed to the public.

Thank you in advance for respecting each other and adhering to all physical and social distancing protocols. All procedures are subject to change without notice.

What are the hours of operation for the Columbia DogPark?

2020/2021 Columbia DogPark Hours

FALL HOURS

Aug 15 – Sept 30: 7am – 7pm

WINTER HOURS

Oct 1 – Oct 31: 7am-6pm

Nov 1 (DST ends) – Feb 28: 7am – 5pm

SPRING HOURS

Mar 1 – Mar 13 (DST begins): 7am -6pm

Mar 14 – April 30: 7am – 7pm

SUMMER HOURS

May 1 – Aug 14: 7am – 8pm

How do I reserve a one-hour time slot?

Time slot reservations are available through SignUp Genius email invitation and are only for those individuals who are registered and have the official Columbia DogPark Tag for their dogs.

How far in advance can I reserve a time slot and for how long?

Time slots can be reserved up to 7 days in advance.

What do I need to enter the Columbia DogPark?

Entry into the DogPark requires you to make time slot reservations via the SignUp Genius software system. Be prepared to show your dogs’ CDP annual dog tag, and provide your and your dogs’ names to the Park Attendant.

What safety precautions does CA have in place for the park patrons’ safety?

We are currently not accepting any daily, walk-in park visits. All time slot reservations are to be made electronically via the SignUp Genius software system. Physical and social distancing markers and signage have been installed at the park for guidance.

Please allow for up to a ten minute wait time at the park entrance prior to entry to permit the Park Attendant to clean the entrance area.

Hand sanitizer stations are available throughout the park. Physical and social distancing is expected to be adhered to by staff and park patrons. No groups are permitted to congregate on park grounds at this time. Patrons are expected to arrive no more than 5 minutes prior to their time slot and leave the premises at the conclusion of their time slot.

Patrons, who arrive at the park before their scheduled time slot to enter, must wait in their car until patrons already in the park are able to leave and exit the park safely. No daily visits or “walk-ins” are permitted at this time. Limited numbers of park patrons will be allowed to enter the park at one time and entry will be based on time slot reservations only.

Will tennis balls and ball flingers be available?

We are not offering any tennis balls or ball flingers at this time. No outside dog toys are allowed.

What if my dog’s rabies vaccination has expired?

Dogs with expired rabies vaccination records will not be permitted to enter the park or reserve a time slot. If your rabies vaccination records on file with CDP are expired, please email a copy of your dogs’ updated rabies vaccination record provided by a veterinarian to open.space@columbiaassociation.org.

Will portable restroom be available?

The portable restroom will be closed to the public.

What are some tips and recommendations for playing safely with my dog at the park? All Columbia DogPark rules and regulations are in full force, and dog handlers are responsible for their dogs’ behavior. Please carry your dogs’ leash with you into the off-leash areas in the event your dog has an altercation with another dog to enable quick intervention and separation of the dogs.

Please follow all recommended CDC guidelines for animals. For more information about animals and coronavirus, please visit https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/animals.html

Will the Columbia DogPark be open to the general public?

Only individuals who have an official Columbia DogPark Tag for their dog(s) will be able to access the park by reservation only.

Will patrons be required to wear a face mask while visiting the Columbia DogPark? Park patrons are required to wear a face mask while waiting at the park entrance during the check-in process or in areas where physical/social distancing is not possible. The use of face coverings inside the off-leash areas is highly recommended.

Are you accepting applications for Columbia DogPark Tags?

We are processing registration renewals and new registrations in the order that the application was received by our office.

What happens when there is inclement weather?

The inclement weather rule for safe operation of the DogPark is as follows: When storms pass through with thunder, lightning, and/or heavy downpours the DogPark will close and remain closed until after 45-minutes have passed from the last thunder rumble, lightning flash, and/or downpour. This rule is activated to protect and ensure the safety of our park patrons, their pets, and park staff; and to prevent and avoid their exposure to the elements, especially during the summer months when active, and sometimes severe, sudden electrical storms arise.

Why is there a difference between the operating procedures of the Columbia DogPark compared to the Worthington Dog Park?

The Columbia DogPark is privately owned and operated by the Columbia Association, which is not a political subdivision: Whereas the Worthington Dog Park is a Howard County Government owned facility operated and maintained by the Howard County Recreation and Parks Department. During the COVID-19 pandemic, the operating procedures of the Columbia DogPark are guided and approved by the Health Department to assure the safety of our park patrons and staff.

What are the hours of operation for the fitness clubs?

• Columbia Athletic Club and Columbia Gym: Mon-Fri 5am-9pm; Sat-Sun 6am-7pm
  • Columbia Athletic Club Senior Hours (for all 1Fit and CA Fit&Play members 60+): Close at 1pm for cleaning, open at 1:30-3:30pm for seniors only. All 1Fit members may use Supreme Sports Club/Columbia Gym during this time.
  • 1Fit members will be able to use Supreme Sports Club from 8pm-midnight
• Supreme Sports Club: Mon-Sun, 4am-midnight
• Haven on the Lake: Mon-Fri 6am-8pm; Sat-Sun 7am-5pm

Will you have special hours for seniors?

• Yes, Columbia Athletic Club ONLY will have special hours for adults age 60+, Monday-Sunday from 1:30-3:30pm.

What are you doing to keep members and team members safe?

• Your health and safety is our #1 priority and we have been working hard to get ready to welcome you back. We’ve taken numerous steps to strengthen our existing cleanliness and sanitation policies and procedures to help keep you and our team members safe. Let’s stay well together!
• Below are some of the changes you can expect:
  • Team members will receive daily temperature checks when they arrive to work.
  • Starting Friday, November 20, team members working at the front desk will check the temperature of anyone entering our fitness facilities using a contact-free thermometer. Anyone with a temperature 100.4° or higher will be asked to leave immediately. Team members can allow anyone with a valid reason for an elevated temperature (i.e. ran or biked to the facility) to sit in an isolated area for up to 10 minutes before checking their temperature again. If it still reads 100.4° or higher, that person will not be allowed in the facility.
  • Starting Friday, November 20, members will be required to wear a mask or face covering at all times while in the fitness clubs. That includes during high-intensity cardio activity. Only guests actively using pools or tennis courts (non-instructional play) will be allowed to remove their mask or face coverings.
  • All team members will wear a face mask during their shift and be refreshed daily on CDC coronavirus guidelines for safe workspace, including maintaining appropriate physical distancing at all times.
  • All team members will have completed comprehensive training related to our enhanced cleanliness and sanitation policies and procedures.
  • Installation of the Airius PureAir fans throughout the club that provides UV sanitation of the air, killing bacteria and viruses. For more information
  • Increased, a thorough cleaning will be conducted using disinfectant recognized by EPA as effective against COVID-19. This includes regular walk-throughs (no less than hourly) by our team to continually clean and sanitizes high-touch areas
  • Increased sanitation stations around the club, including equipment wipes and spray bottles. Each member will be given a clean towel to sanitize their equipment after each use.
  • Each club has an Evaclean Protexus Electrostatic Sprayer, which will be used each day on equipment and other fixtures around the club. For more information click here.
  • Signage is placed throughout the club highlighting physical distancing requirements, the direction of traffic flow, and sanitation guidelines.
  • Some amenities and equipment will be temporarily taken out of service to ensure proper physical distancing between members.
  • The following amenities will remain closed until further notice:
    • KidSpace
    • Saunas, steam rooms and hot tub
  • The following amenities will not be available until further notice:
    • Towel service Coffee/Tea
    • Ice/water machines
    • Stretching/Yoga mats, blocks, blankets and straps
    • Water fountains (Touchless water bottle filler stations will be available for use)
    • Cash transactions. (Credit card or online payments only)

Will members using the club be required to wear a face mask at all times, even while working out?

• Per Governor Hogan’s latest order, face masks must be worn indoors, including when physically working out. Masks are required at all times except when swimming, using cardiovascular exercise machines, or taking cardio or HIIT group fitness classes. With the exception of swimming, we recommend use of a mask when possible. Thank you in advance for kindly supporting this new policy and helping to stop the spread!

Will the indoor pools at the fitness clubs be open? If so, how will physical distancing be enforced?

• Yes, the indoor pools at the fitness clubs will be open for use with physical distancing guidelines in place.

Will locker rooms and showers be available for use?

• Yes, the locker rooms at the Athletic Club, Columbia Gym, Supreme Sports Club, Swim Center and Haven on the Lake are open with shower access. A limited number of lockers will be available to encourage appropriate distancing. Face masks will be required unless a member is actively using the shower. Click here for more information on our locker rooms reopeningf

Will the saunas, steam rooms and hot tubs be open?

• No. Due to physical distancing requirements, these amenities will remain closed.

Why is KidSpace closed? When will it reopen?

• Due to physical distancing and capacity requirements, KidSpace will remain closed until further notice.

Why is the towel service not being offered?

• For the safety of our team members, our towel service has been removed until further notice. Members are encouraged to bring their own towels for their workouts.

Why are the coffee/tea and ice/water machines not in use?

• These machines have been taken out of service to reduce the number of touch points that might transmit infection.

Why must I make a reservation for all Group Fitness classes now?

• In order to accommodate physical distancing and capacity restrictions per new guidelines from Dr. Calvin Ball, County Executive, all group fitness classes have been reduced to a maximum of 9 participants (Effective November 27 at 5pm). With limited capacity, a reservation system allows us to provide you the best experience possible, while still following our state and local guidelines. Please visit our website for a schedule of classes and updated guidelines for our Group Fitness classes. In light of the limited capacity, CA reserves the right to implement a no-show fee if needed.
• NEW registration procedures for all Group Fitness classes:
  • 48 hours in advance for Golf Fit&Play, 5Day Golf Fit&Play, Fit&Play, CA Fit&Play (online, in-person or on the phone)
  • 24 hours in advance for 1Fit members
  • Walk-ins are allowed on a space available basis, but we strongly encourage pre registration due to space limitations.
  • Classes not open to Play or 5Day Golf&Play, nonmembers or Columbia Cardholders

Can I reserve a spot in a Group Fitness class if I am a 1Fit member?

• Yes, all fitness membership types (Fit&Play, 1Fit, Golf Fit&Play) are required to reserve space in classes. If you have not previously used our online reservation system. If you have any issues, please contact member services at CMSC@ColumbiaAssociation.org. For online assistance on setting up an account, please click here.

How do I reserve a spot in a Group Fitness class?

• Please click here to reserve your spot or download the CA app to your phone.

Will you continue to offer Group Fitness classes and Personal Training virtually?

• Yes, we will continue to provide a limited number of free virtual fitness options during the opening transition period.

Will Personal Training, TRIBE Team Training and TRX Mbody still be offered?

• Yes. Our personal trainers are available for in-person or virtual training sessions. We will offer a modified TRIBE and Mbody schedule as allowed by State and County guidance.

Will recreational sports, including racquetball and basketball, be allowed?

• Racquetball and basketball are currently available for single-player use only. Members who are on the same membership account may use the courts together. Reservations are run on the hour, for 45 minutes, and are required. Please refer to Racquetball/Squash Court FAQ below for more details.

Can I bring a guest to the fitness clubs?

• Yes, you may bring a guest to workout with you. For those guests not accompanying a member, please contact a membership advocate at the facility.

When will public roller skating sessions at Supreme Sports Club resume?

• Public roller skating sessions are now offered on Saturdays and Sundays from 1-3pm. Sessions are limited to 25 skaters. Pre-registration is highly recommended and can be done here.

What are some tips for using the fitness clubs safely?

• To keep yourself and our community healthy practice our CHAMP guidelines:
  • Cleanliness: Cleaning is a team sport. We clean. You clean. We’re all on the Clean Team!
  • Hygiene: Wash hands. Wear a face mask where required. Social Distance.
  • Attitude: We provide safe service. Help us by following these guidelines.
  • Monitor: Don’t come in if you have symptoms, fever or potential exposure.
  • Partner: Members and Team Members are in this together.

How will the clubs maintain 50% capacity?

• Headcounts will be completed as members and guests arrive to ensure 50% capacity. Please use our online reservation system for group fitness classes and pools as they apply.

Will open gym at The Arena at Supreme Sports Club be available?

• The track at the Skate Arena is available for use. The arena is restricted to group fitness classes only.

Group Fitness Class Guidelines

Before Class

• Arrive 5 minutes before BodyPump and 2 minutes before all other classes or your space may be given to someone on the waitlist.
• Participants are required to wear a mask 100% of the time except when physically in the pool.
• Bring your own water bottle, mat, yoga props, and aqua fitness supplies. Only dumbbells and BodyPump equipment will be provided.
• Select a social fitness spot (see floor markers) and use only that spot before and during class.
• The instructor will call attendance prior to class start. Drop-ins will be taken on a space available basis. Clean your hands and sanitize all equipment prior to use.

During Class

• Respect other class attendees and maintain a minimum distance of 6 feet from others at all times.
• For the safety of yourself and others, please do not socialize before and after class.

After Class

• Please clean all supplies you used, put them away, and leave the facility premises.
• Clean your hands and sanitize all equipment after use.

General Guidelines

• Members who are experiencing symptoms related to COVID-19 are not allowed to use the facilities or attend classes.
• CA reserves the right to deny access to group fitness classes if these guidelines are not met. Due to limited space and availability, you are encouraged to limit attendance to one class per day. However, participants will not be turned away if space is available. We will monitor class demand and adjust the schedule accordingly.
• NEW Class Registration Procedures for all Group Fitness classes:
  • Golf F&P, CA Fit&Play may pre-register online, in person, or on the phone 48 hours in advance of your selected class.
  • 1Fit members may pre-register online, in person, or on the phone 24 hours in advance of your selected class.
  • Walk-ins are allowed on a space available basis. However, pre-registration is strongly encouraged due to space limitations.
  • Play, 5 Day Golf&Play, non-members, and Columbia Cardholders may pay a guest fee to participate in group fitness classes as space is available.

Effective May 13, 2020

To protect golfers and CA Team Members from coronavirus transmission the following guidelines are in effect at Hobbits Glen and Fairway Hills golf courses until further notice.

• We encourage everyone to prepay your green and cart fees by credit card (Visa, Mastercard, or Discover) by calling 410-730-5980 at least an hour before play or the day before if you have an early time. NO cash transactions until further notice.
• If you haven’t prepaid, proceed to the Pro Shop following one way directional signage while maintaining social distancing. Only 3 customers will be allowed in the Pro Shop at one time. Pro Shop entrance and exit to hallway will be clearly marked.
• If you are coming into the Pro Shop, you must wear a face cover. Per Governor Hogan’s latest order, face masks must be worn outdoors while golfing whenever it is not possible to maintain social distancing of at least six feet.
• Restrooms will be open in the Clubhouse and at the turn between holes 9 and 10. Restrooms are cleaned and disinfected regularly.
• The driving range and putting green are available to players warming up before the round as social distancing is maintained. The driving range will be open year-round, pending snowy conditions.
• We encourage walking for those who can. Walkers can check in with the starter.
• We now have carts with “buddy screens” allowing two to a cart. This will allow carts to be used later in the day to all who would like to ride. Also, four carts per group is harmful to the turf and can not be sustained. There is a possibility carts may not be available at your tee time. We will work with everyone to accommodate as many players as possible.
• Tee times will be spaced to 10 minutes apart.
• Golfers required to load and unload your own bag.
• When finished please remove all trash from your cart at the cart return area and leave the premises. Please do not congregate in the parking lot.
• Physical distancing of at least 6 feet must be maintained at all times. Please help by monitoring yourselves.
• Flagsticks will remain in the hole at all times. The cups will have a mechanism to remove your ball without touching. Use the end of the putter to pull up.
• All bunker rakes, ball washers, water coolers, and sand bottles have been removed. Play bunkers as ground under repair for disturbed areas only. Please smooth the disturbed area of the bunker with a foot or club after playing your ball.
• Please bring your own water. No drinking water is available anywhere on the course.
• Avoid touching any equipment other than your own. This includes golf carts, bags, clubs, tees, pull carts, etc.
• Rental Clubs are not available until further notice.
• Golf carts, equipment, range balls, and baskets will be cleaned and sanitized after each use.
• We recommend you bring your own hand sanitizer, disinfectant wipes, mask, and any other protective gear you feel necessary to stay safe.
• At this time there will be no water service at the club. As an alternative, The Turn House restaurant is open for the purchase of food and beverages.

Thank you in advance for respecting each other and adhering to all physical distancing protocols. All procedures are subject to change without notice.

What are the hours of operation?

CA Golf will offer Fall / Winter tee times 9am – 4pm. This may be adjusted later deeper into winter

Am I required to wear a mask?

Per Governor Hogan’s latest order, face masks must be worn outdoors whenever it is not possible to maintain social distancing of at least six feet. We recommend you bring your own hand sanitizer, disinfectant wipes, and any other protective gear you feel necessary to stay safe.

Is Fairway Hills still open to the public or just CA members?

Fairway Hills remains open to all – both CA members and the general public.

What has been done to the courses/clubhouses/pro shop/bathrooms to clean/disinfect?

All pro shop areas, including doors, light switches, and restrooms are cleaned and sanitized regularly.

I am a CA Fit&Play member who is not paying membership fees right now. Can I still play at both clubs?

Yes

I am a CA Golf Member who is being charged my monthly membership fee. Why do the CA Fit&Play members who are not paying a monthly fee get access to the golf courses?

CA Fit&Play members pay green fees and CA Golf members do not.

How many guests can I bring with me?

Members may bring one guest with them to the club.

Will I be able to bring my own alcohol since food and beverages are closed?

Alcohol may not be brought to the courses

Are the golf leagues going to resume?
Leagues will resume after Governor Hogan relaxes restrictions on social distancing and group gathering size.

Can I join a league if I haven’t already joined?

League registrations are temporarily suspended.

Will you be offering golf lessons this season?

Private lessons available year-round – Indoors, and outdoors weather permitting. Masks and social distancing observed.

Are you booking for golf outings/fundraisers/tournaments for this year?

Not at this time. We announce any changes to this policy.

What are the hours of operation for Haven on the Lake?

• Monday-Friday, 6am-8pm
• Saturday-Sunday, 7am-5pm

What are you doing to keep members and team members safe?

• Your health and safety is our #1 priority, and we have been working hard to get ready to welcome you back. We’ve taken numerous steps to strengthen our existing cleanliness and sanitation policies and procedures to help keep you and our team members safe. Let’s stay well together!
• Below are some of the changes you can expect when you return:
  • Team members will receive daily temperature checks when they arrive to work.
  • Starting Friday, November 20, Team members working at the front desk will check the temperature of anyone entering Haven on the Lake using a contact-free thermometer. Anyone with a temperature 100.4° or higher will be asked to leave immediately. Team members can allow anyone with a valid reason for an elevated temperature (i.e. – ran or biked to the facility) to sit in an isolated area for up to 10 minutes before checking their temperature again. If it still reads 100.4° or higher, that person will not be allowed in the facility.
  • Starting Friday, November 20, members will be required to wear a mask or face covering at all times while in the fitness clubs. That includes during high-intensity cardio activity. Only guests actively using the pool will be allowed to remove their mask or face coverings.
  • All team members will wear a face mask during their shift and be refreshed daily on CDC coronavirus guidelines for safe workspace, including maintaining appropriate physical distancing at all times.
  • All team members will have completed comprehensive training related to our enhanced cleanliness and sanitation policies and procedures.
  • Airius PureAir fans have been installed throughout Haven that provide UV sanitation of the air, killing bacteria and viruses. For more information click here.
  • Increased thorough cleaning will be conducted using disinfectant recognized by the EPA as effective against COVID-19. This includes regular walk-throughs (no less than hourly) by our team to continually clean and sanitize high-touch areas.
  • Increased sanitation stations are placed around Haven, including equipment wipes and spray bottles.
  • Haven will have an Evaclean Protexus Electrostatic Sprayer as stock becomes available, which will be used each day on equipment and other fixtures around the facility. For more information click here.
  • Signage is placed throughout Haven highlighting physical distancing requirements, direction of traffic flow and sanitation guidelines.
  • Some amenities and equipment will be temporarily taken out of service to ensure proper physical distancing between members.
  • The hot tub and cold plunge will be available with limited capacity; sign up is required.
  • The following amenities will remain closed until further notice:
    • Steam room and salt room
    • Locker rooms except for use of the restroom. Showers are available for rinsing off after pool users only.
    • KidSpace

The following amenities will not be available until further notice:

• • • Towel service
    • Tea service
    • Water dispensers
    • Stretching/yoga mats, bands, blocks, blankets and straps. (Please bring your own mat and yoga props).
    • Water fountains
    • Cash transactions (credit card or online payments only)

Will members using Haven be required to wear a face mask at all times, even while working out?

• Per Governor Hogan’s latest order, face masks will be required at all times, including while physically working out.

Will the indoor pool at Haven on the Lake be open? If so, how will physical distancing be enforced?

• Yes, the indoor pool at Haven will be open for use with physical distancing guidelines in place. There will be an 13-person maximum in the pool at any given time. Please follow this link for pool use guidelines and check our aqua class schedule for class times.

Will locker rooms and showers be available for use?

• The locker rooms are available for restroom use only. Lockers (including keypad-controlled lockers for valuables) and saunas are not open for use to minimize sharing of high-touch spaces. Showers are available for rinsing off after pool use only.

Will the saunas, steam room, cold plunge, salt room and hot tub be open?

• The hot tub and cold plunge will be open with limited capacity. Sign up is required. There will be 15-minute sessions with no back-to-back sessions allowed, if others are waiting.
• The steam room will be closed due to county physical distancing requirements.

Why is KidSpace closed? When will it reopen?

• Due to physical distancing and capacity requirements, KidSpace will remain closed until further notice.

Why is the towel service not being offered?

• For the safety of our team members, our towel service has been removed until further notice. Members are encouraged to bring their own towel for their workout.
• Members should also bring their own mat and yoga props.

Why are the coffee/tea and ice/water machines not in use?

• These machines have been taken out of service to reduce the number of touch points that might transmit infection.

Why must I make a reservation for all mind body classes now?

• In order to accommodate physical distancing and capacity restrictions, all mind body class sizes have been reduced. With limited capacity, a reservation system allows us to provide you with the best experience possible, while still following our state and local guidelines. Please visit our Haven on the Lake website for a schedule of classes and updated guidelines for our mind body classes. In light of the limited capacity, Haven on the Lake reserves the right to implement a no-show fee if needed.

How do I reserve a spot in a mind body class?

• Please follow this link to reserve your spot: Member Login

Will you continue to offer group fitness classes and personal training virtually?

• Yes, we will continue to provide free virtual fitness options during the opening transition period.

Can I bring a guest to Haven on the Lake?

• Guests will be limited to those who are accompanied by a member. For those guests not accompanied by a member, please contact a membership advocate at Haven.

What are some tips for using Haven safely?

To keep yourself and our community healthy, practice our CHAMP guidelines:

• • Cleanliness: Cleaning is a team sport. We clean. You clean. We’re all on the Clean Team!
  • Hygiene: Wash hands. Wear a face mask where required. Social distance.
  • Attitude: We provide safe service. Help us by following these guidelines.
  • Monitor: Don’t come in if you have symptoms, fever or potential exposure.
  • Partner: Members and team members are in this together.

To protect skaters and CA team members from coronavirus transmission, the following rules and regulations are in effect at Columbia Ice Rink until further notice:

All visitors and employees must wear face masks at all times in the building.Per Governor Hogan’s latest order, skaters must also wear their mask when skating on the ice surface with no exceptions.

• • • Columbia Ice Rink is now open for public skating sessions, freestyle and Stick & Puck sessions. Please click here for more information.

Learn To Skate and Brandon Ladue Hockey lessons will resume at a later date to be determined. Credit will be honored until spring 2021.

Please pay with a credit or debit card only. No cash transactions are accepted at this time.

There will be a maximum of 30 skaters on the ice at one time.

In the interest of safety, we are allowing only one parent/guardian per family to assist with skates and/or observe from the stands. If the single parent has other minor children, they must sit with the parent in the stands and not roam the building. Nobody is allowed to stand at the hockey boards and glass area.

Please follow all signage regarding entering, social distancing and one-way flow of the ice rink. Customers will enter using the normal front entrance of the building and proceed to the front desk to check in.

All participants and visitors will sign a waiver at the front desk.

All skaters should dress at home and come ready to skate to the extent possible. Please only bring personal items necessary to be kept in a small bag. No large hockey bags or figure skating bags allowed. Locker rooms will be closed. No showers will be available at this time.

Please arrive no sooner than 10 minutes before your skating session. No congregating permitted in and around the ice rink.

Skaters will use the warming area to put on skates, making sure to use spots on benches for social distancing. Once the session begins, all skaters and visitors will exit the warming area and enter the arena with all their belongings. Please place the skater’s personal belongings on benches in the arena. During this time, our employees will disinfect the warming area, restrooms and lobby for the next group.

Visitors will be allowed to re-enter the lobby from the arena to use restrooms only. Skaters will be allowed to use locker rooms #2 and #3 for restroom use only.

When the skating session has ended, everyone will have ten minutes to leave the building. Please follow the signage and use the two double steel doors behind the stands to exit into the parking lot. Do not go back through the lobby to exit. Skaters will change out of their skates in the designated bench areas around the ice area. Skaters will not be allowed to re-enter the warming area.

Please practice social distancing when entering/exiting the ice surface. Coaches will assist in monitoring social distancing skaters on and off the ice accordingly.

Only one parent is allowed inside to assist younger skaters age 12 and under to tie skates. Parents must sit in the marked areas of the stands or preferably wait outside or in their car.

Before the next group is allowed to enter the ice rink area, employees will disinfect the benches, stands, doorknobs, dashers and restrooms. Sanitizing wipes will be provided for coaches and visitors as well.

All water fountains will be closed. Please have skaters bring full water bottles to the session. No spitting allowed!

Snackbar will be closed. Vending machines are closed until further notice. No outside food or drinks allowed.

Warm-ups can take place in the field across from the rink.

Additional sanitizing stations have been set up throughout the rink for your use. Sanitary wipes are also available for cleaning music equipment, timekeepers board and team benches after each use.

Please clean your team bench area and dispose of all trash before exiting.

There will be no Lost and Found bin.

Is Columbia Ice Rink open for the public to use?

Yes, the Columbia Ice Rink is open for public skate, stick & puck and freestyle skating. Due to ice capacity, online reservations are required.

What are your hours of operation?

Rink hours vary depending on the daily schedule. Please visit ice rink programs for monthly dates and times.

What precautions does CA have in place for safety and cleaning/sanitizing and disinfecting?

The health and safety of all visitors and our team members is our top priority. All areas of the Ice Rink have undergone deep cleaning. An abundance of hand sanitizer stations and disinfectant wipes are available throughout the facility. Please promptly discard any wipes used in a nearby trash bin. A new disinfectant cleaning system has been added to our facility as well.

Starting Friday, November 20, everyone coming into the facility must now have their temperature checked upon entry. Any participant or visitor whose temperature reads 100.4° or higher will be asked to leave immediately. Additionally, everyone is required to wear a mask at all times unless they are actively skating.

To maintain safe physical distancing, the rink has created a one-way flow to direct traffic without congestion or constant passing. Signs have been placed on benches for changing and as physical distance reminders. No congregating will be permitted at this time.

Sneeze guards have been installed at our reception desk to protect both you and our team members. All team members will have their temperature checked daily and will wear masks at all times. Our team will thoroughly clean and sanitize each section and all high touch surfaces after visitors flow through them. Extra time has been instituted between each session to allow for thorough cleaning/sanitizing and disinfecting following strict protocols before the next group arrives.

Will team members be wearing face masks?

Yes, all team members will wear masks at all times when in the building.

Must I wear a mask to enter the rink?

Yes, per Governor Hogan’s latest order, all visitors must wear masks when entering the rink and throughout the duration of their skating session.

Do the skaters need to wear masks on the ice?

Yes, everyone older than five must wear a mask on the ice. The Governor’s mandate only allows for the following exceptions: “swimming or engaging in other physical activities where the use of a mask is likely to pose a safety risk,

Will coaches of hockey and figure skating be wearing masks?

Yes, coaches on the ice will wear masks at all times. Coaches are also asked to keep and monitor social distancing on the ice.

Can I pay cash to skate?

No. Please pay with a credit or debit card only.

What is the cost of using the Ice Rink?

CA Play members are currently not being billed membership dues. Until Play membership dues billing resumes in September, there will be a charge of $14 per session of Freestyle or Stick and Puck. Also, see Play Pass 2020 option. CA Fit&Play, 5Day Golf&Play and Golf Fit&Play members will pay $11 per session of Freestyle or Stick and Puck.

Can my whole family still watch our child practice/play?

No. In the interest of safety, we are allowing only one parent/guardian per family to assist with skates and/or observe from the stands. If the single parent has other minor children, they must sit with the parent in the stands and not roam the building. Nobody is allowed to stand at the hockey boards and glass area.

When should I arrive for a skating session?

Skaters should arrive no sooner than 10 minutes before their session begins, dressed and ready to skate. When their sessions end, skaters and visitors must exit within ten minutes using the double steel doors behind the arena seating area.

My child did not finish their Learn To Skate (LTS) session. When will those lessons resume?

The ice rink does plan to resume the lesson session that was interrupted due to the shutdown in March. We will update skating families through the CA website and via email on the startup date. Learn to Skate credit will be honored until Spring 2021.

My child did not finish their Brandon Ladue hockey lessons. When will those lessons resume?

Hockey lessons that were interrupted will resume at a date to be determined later. Please keep any borrowed equipment for now. We will update skating families through the CA website and via email on the startup date. Credit of unused sessions from March will be honored until Spring 2021.

Is the snack bar open?

The snack bar will be closed for now. No outside food and beverages are allowed. Water bottles are allowed.

Will the water fountains be available to fill our water bottles?

All water fountains will be closed until further notice.

Are you hosting birthday parties?

We are currently not offering birthday parties.

Will restrooms be open?

Yes, restrooms in the lobby and warming room area will be open. Some stations may be covered and marked not in use to allow social distancing. Visitors will be able to re-enter the lobby to use the restrooms only. Locker room restrooms will be allowed for skaters only. Restrooms will be designated for male or female use only.

Will locker rooms be open for changing?

Locker rooms will be closed for changing. Skaters should come ready to skate to the extent possible. Social distancing benches are set up in the warming room and ice area to put on skates/equipment.

Will showers be available?

No, showers will be closed at this time.

Can I get my skates sharpened at the Ice Rink?

Yes, by appointment only. Please call the rink at 410-730-0322.

Will I be able to buy tape, laces, mouthguards, etc from the front desk?

No. Currently, these items are not available for sale.

Will the overhead heaters in the arena be available for use?

Yes, please bring your own quarters.

When will Freestyle skating return?

• On Freestyle Skating and Stick & Puck sessions are now available at Columbia Ice Rink. For more information on Stick & Puck sessions, click here.

What safety precautions does CA have in place to protect skaters and staff?

• The rink will be limited to 25 skaters per session to provide social distancing.
• Team members will receive daily temperature checks when they arrive to work.
• All team members will wear a face mask during their shift and be refreshed daily on CDC coronavirus guidelines for safe workspace, including maintaining appropriate physical distancing at all times.
• All team members will have completed comprehensive training related to our enhanced cleanliness and sanitation policies and procedures.
• Installation of the Airius PureAir fans throughout the club that provide UV sanitation of the air, killing bacteria and viruses. For more information, click here.
• Increased, thorough cleaning will be conducted using disinfectant recognized by EPA as effective against COVID-19.
• Signage is placed throughout the club highlighting physical distancing requirements, direction of traffic flow and sanitation guidelines.
• Only credit and debit transactions will be accepted. No cash at this time.

Will members and guests be required to wear a face mask while skating or observing a skater?

• Yes, face masks are required 100% during freestyle both on the ice and off. Skaters may remove their mask only when it’s their turn to practice a program to music.

Are reservations required to attend a freestyle skating session?

• Advance reservations are highly recommended due to the reduced capacity of each skate session. Limited drop in admission may be available during each session, but admission may not be guaranteed. The number of skaters allowed at each session is limited to 25.
• CA Fit&Play, 5Day Golf&Play, Golf Fit&Play and Play members may reserve a spot in public ice skate sessions as part of their membership. Other CA members, Columbia Card holders and the general public may secure a spot by purchasing admission at the time of the reservation. Click here for more information, including pricing.

How do I reserve a spot in a freestyle skating session?

• Freestyle skating sessions may be made online.
• Reservations for all freestyle sessions may be made up to seven days in advance.
• Reservations requiring admission payment at the time of booking are non-refundable.

Is a reservation required to observe, but not skate?

• One spectator parent/guardian per family may enter to watch their child(ren) skate at no cost. A reservation is not required to only observe.

Will I be required to sign a waiver?

• All skaters and observers are required to sign a COVID19 waiver prior to entry.

Are food and beverage allowed?

• The snack bar is closed at this time. Outside food and drink is not allowed with the exception of bottled water.

Where/when can I put on my skates?

• Please arrive ten minutes before the session begins to put on skates. Benches and chairs are provided in the warming room and rink area. Please use the socially distant markers to sit. Skaters may bring one small bag to place personal items.

Are restrooms available?

• Yes, restrooms are available.

Can I use locker rooms to get dressed?

No, skaters should come dressed to skate. Benches and chairs in the warming and arena areas are available to put on skates. Please sit on socially distant markers.

• Add to the accordion menu under Ice Rink, “Stick and Puck Guidelines/FAQs” and add the following text under that:

When will stick & puck return?

• Stick & Puck sessions are now available at Columbia Ice Rink. Click here for more information on pricing, schedules and registration.

What safety precautions does CA have in place to protect skaters and staff?

• The rink will be limited to 25 skaters per session to provide social distancing.
• Team members will receive daily temperature checks when they arrive to work.
• All team members will wear a face mask during their shift and be refreshed daily on CDC coronavirus guidelines for safe workspace, including maintaining appropriate physical distancing at all times.
• All team members will have completed comprehensive training related to our enhanced cleanliness and sanitation policies and procedures.
• Installation of the Airius PureAir fans throughout the club that provide UV sanitation of the air, killing bacteria and viruses. For more information, click here.
• Increased, thorough cleaning will be conducted using disinfectant recognized by EPA as effective against COVID-19.
• Signage is placed throughout the club highlighting physical distancing requirements, direction of traffic flow and sanitation guidelines.
• Only credit and debit transactions will be accepted. No cash at this time.

Will members and guests be required to wear a face mask while skating or observing a skater?

• Yes, face masks are required 100% during stick & puck both on the ice and off. Stick and puck is a leisurely shoot around, not a practice or game.

Are reservations required to attend a stick & puck session?

• Advance reservations are highly recommended due to the reduced capacity of each skate session. Limited drop in admission may be available during each session, but admission may not be guaranteed.

How do I reserve a spot in a stick & puck session?

• Stick & Puck session reservations may be made online.
• Reservations for all stick & puck sessions may be made up to seven days in advance.
• Reservations requiring admission payment at the time of booking are non-refundable.

I would like to skate with my children. Do I need to make a reservation and pay admission as a parent if I plan to skate?

• Yes, every individual skating must make a reservation and pay a separate admission to skate. The number of skaters allowed at each session is limited to 25.

Is a reservation required to observe, but not skate?

• One spectator parent/guardian per family may enter to watch their child(ren) skate at no cost. A reservation is not required to only observe.

Will I be required to sign a waiver?

• All skaters and observers are required to sign a COVID19 waiver prior to entry.

Can my team practice or play a game?

• No, there is no game play or monopolizing of ice. Stick & Puck is a leisurely shoot around for fun.

Are food and beverage allowed?

• The snack bar is closed at this time. Outside food and drink is not allowed with the exception of bottled water.

Where/when can I put on my skates?

• Please arrive ten minutes before the session begins to put on skates. Benches and chairs are provided in the warming room and rink area. Please use the socially distant markers to sit.

Are restrooms available?

• Yes, restrooms are available.

Can I use locker rooms to get dressed?

● No, players should come dressed to play. Helmets are required on the ice. Goaltenders may use a designated space to dress if needed.

We’ve put the following safety protocols/procedures in place to ensure the safety of you and your children.

• Limits on class size.
• Students are kept 6 feet apart with stickers on the floor.
• 15 minutes are allotted between classes to clean and sanitize the class area.
• No parents are allowed in the room during class.
• Parents and kids’ temperatures are taken upon arrival.
• Instructors temperatures are taking when they arrive to work.
• Masks are required to be worn 100% of the time by the instructor and students during class.
• No physical contact occurs during class.

All classes are being held at Columbia Gym for now. We hope to bring classes back to Columbia Athletic Club and Supreme Sports Club soon. Additionally, we’ve had to postpone the return of some classes, including those for 2-3 years olds for safety reasons.

Click here to view class schedules and to register online.

What are you doing to keep members and team members safe?

Below are some of the changes you can expect when you return:

• Team members will receive daily temperature checks when they arrive to work.
• Starting Friday, November 20, team members working at the front desk will check the temperature of anyone entering our aquatics facilities using a contact-free thermometer. Anyone with a temperature 100.4° or higher will be asked to leave immediately.
• Masks are required at all times before entering the pool and after leaving the pool.
• All Aquatic team members will wear a face mask during their shift.
• All Team Members will be refreshed daily on CDC coronavirus guidelines for a safe workspace, including maintaining appropriate physical distancing at all times.
• All team members will have completed comprehensive training related to our enhanced cleanliness and sanitation policies and procedures.
• Installation of Airius PureAir fans in Columbia Swim Center’s lobby that provide UV sanitation of the air, which kills bacteria and viruses. For more information, click here.
• Increased thorough cleaning will be conducted using disinfectant recognized by EPA as effective against COVID-19. This includes regular walk-throughs (no less than hourly) by our team to continually clean and sanitize high-touch areas.
• Signage is placed throughout the club highlighting physical distancing requirements, direction of traffic flow and sanitation guidelines.
• Increased the minimum level of chlorine in main pools from 1.5ppm to 2.5ppm.
• Increased the minimum level of chlorine in wading pools from 3.0 ppm to 4.0 ppm..
• Increased fresh air intake provided by HVAC systems

Will members using the pool be required to wear a face mask?

• Members are required to wear face coverings when entering or exiting the facility and when interacting with CA Team Members or other guests. Mask should only be removed as swimmers prepare to enter the pool to swim and should be put back on immediately after exiting the water.

Will locker rooms and showers be available for use?

• Columbia Athletic Club and Columbia Gym locker room and showers available.
• Please wear your swimsuit to and from the pool for exercise and shower at home.
  • Columbia Swim Center Locker Room Showers Available
  • Supreme Sports Club Upstairs Locker Room Showers Available
  • Haven on the Lake Locker Room Showers Available
  • Columbia Athletic Club Pool Area Showers Available (Main Locker Room Closed)
  • Columbia Gym Family Changing Room Showers Available. (Main Locker Room Closed)

Will you have special hours for seniors?

• Yes, the Columbia Athletic Club Therapy Pool ONLY will have special hours for adults age 60+, Monday-Sunday from 1:30-3:30pm.

Why is the towel service not being offered?

• For the safety of our team members, our towel service has been removed until further notice. Members are encouraged to bring their own towels for their workouts and swims.

Why are the coffee/tea and ice/water machines not in use?

• These machines have been taken out of service to reduce the number of touchpoints that might transmit infection.

Why must I make a reservation for Lap Swimming now?

• In order to accommodate physical distancing and capacity restrictions, group fitness class sizes have been reduced to a maximum of 20 participants at the Columbia Gym, 10 at the Columbia Athletic Club, and 25 at the Columbia Swim Center as of October 1, 2020. With limited capacity, a reservation system allows us to provide you the best experience possible, while still following our state and local guidelines. Please visit our website for a schedule of classes. In light of limited capacity, CA reserves the right to implement a no-show fee if needed.

Why must I make a reservation for all Aqua Fitness classes now?

• In order to accommodate physical distancing and capacity restrictions, group fitness class sizes have been reduced to a maximum of 9 participants at Columbia Gym and 25 participants at Columbia Swim Center as of September 10, 2020. With limited capacity, a reservation system allows us to provide you the best experience possible, while still following our state and local guidelines. Please visit our website for a schedule of classes. In light of the limited capacity, CA reserves the right to implement a no-show fee if needed.

Can I reserve a spot in an Aqua Fitness class if I am a 1Fit member?

• Yes, all fitness membership types (CA Fit&Play, 1Fit, Golf Fit&Play) are required to reserve space in classes. Please follow this link to reserve your spot or download the CA app to your phone. Use Group X to register for classes and recreational swim and Scheduler for reserving lap lanes.
• If you have not previously used our online reservation system please click here. If you have any issues, please contact Customer & Member Service Center at CMSC@ColumbiaAssociation.org.
  • Online Registration Login
  • Online Registration Instructions

When will SplashDown resume?

• We plan to open Splashdown at a later date.

What are some tips for using the pools safely?

• To keep yourself and our community healthy, practice our CHAMP guidelines:
  • Cleanliness: Cleaning is a team sport. We clean. You clean. We’re all on the Clean Team!
  • Hygiene: Wash hands. Wear a face mask where required. Social Distance.
  • Attitude: We provide safe service. Help us by following these guidelines.
  • Monitor: Don’t come in if you have symptoms, fever or potential exposure.
  • Partner: Members and Team Members are in this together.

• Columbia Gym Pool: Mon-Fri 5am-9pm; Sat 6am-7pm; Sun 6am-6pm
• Athletic Club Therapy Pool: Mon-Fri 6:30am-8:30pm; Sat-Sun 7am-5pm
  • AC Senior Hours (for all 1Fit and CA Fit&Play members 60+): Close at 12:30pm for cleaning, open at 1:30-3:30pm for seniors only.
• Supreme Sports Club Pool:
  Mon-Thu 5am-10pm; Fri 5am-9pm; Sat 7am-7pm; Sun 7am-5pm
• Columbia Swim Center:
  Mon-Fri 5:30am-8pm; Sat-Sun 7am-6pm
• Haven on the Lake Pool: Mon-Fri 6am-8pm; Sat-Sun 7am-5pm
  Call Haven on the Lake at 410-715-3020 for daily reservations.

Maximum Occupancy Of CA Indoor Pools

The Maryland Department of Health has prescribed strict guidelines for the maximum number of swimmers in a pool at any given time based upon a pool’s total surface area. The Maryland Strong Roadmap to Recovery has set reduced that capacity to 50% of normal limits. The table below summarizes this for all CA indoor pools.

Columbia Swim Center and Columbia Gym are now offering swim lessons for all ages, in 6-week sessions.

Lessons are offered once per week on the following days Tuesday, Thursday, Saturday, and Sunday. Lessons can be tailored based on each individual’s age and goals

The price for the session is $156 for CA members; $221 for Columbia Card Holders; and $284 for non-members

For more information, Please call 410-312-6332 or email Aquatics@columbiaassociation.org

Columbia Swim Center	Columbia Gym

Guidelines

Lessons are 15 minutes, with a 5-minute break between lessons to allow participants to safely rotate in/out of lessons.

CA Swim Instructors will wear a protective Swim Mask and Swim Goggles during the duration of the lesson.

• Guests are required to wear face coverings when entering or exiting the facility and when interacting with CA Team Members or other guests. Mask should only be removed as swimmers prepare to enter the pool to swim and should be put back on immediately after exiting the water.
• Please wear your swimsuit to and from the pool, and plan to shower at home.
  Showers are still available, however, we strongly encourage members to not use the locker rooms.
• No observers or supervisors are allowed in the Lobby. There is no recreational swimming or wading pool available during the lessons times.

Why are you only offering One on One Swim Lessons right now?

In order to accommodate physical distancing and capacity restrictions, we are limiting swim lessons to one-on-one at this time. With limited capacity, a reservation system allows us to provide you the best experience possible, while still following our state and local guidelines. We will continue to look at adding more diverse swim lessons class opportunities as regulations continue to adjust and update.

• Hours of Operation for CA Pools

• • • Columbia Gym Pool: Mon-Fri 5am-9pm; Sat 6am-7pm; Sun 6am-6pm
    • Athletic Club Therapy Pool: Mon-Fri 6:30am-8:30pm; Sat-Sun 7am-5pm
      • AC Senior Hours (for all 1Fit and CA Fit&Play members 60+): Close at 12:30pm for cleaning, open at 1:30-3:30pm for seniors only.
    • Supreme Sports Club Pool:
      Mon-Thu 5am-10pm; Fri 5am-9pm; Sat 7am-7pm; Sun 7am-5pm
    • Columbia Swim Center:
      Mon-Fri 5:30am-8pm; Sat-Sun 7am-6pm
    • Haven on the Lake Pool: Mon-Fri 6am-8pm; Sat-Sun 7am-5pm
      Call Haven on the Lake at 410-715-3020 for daily reservations.
  • Pool Schedules.
  • Non-resident Play members may use the pool at Supreme Sports Club and Columbia Gym on a drop-in basis (no advance reservations available) and will be charged the Columbia Cardholder admission rate.
  • Reservations: Laps, Recreational Swimming and Aqua Fitness classes all require advanced registration and have capacity limitations. Information on how to register can be found further down on this page.

• Amenities: For your safety, the following amenities will not be available until further notice: towel service, coffee/tea, ice/water machines, snack bar (Columbia Swim Center), cash/check transactions (credit card or online payments only), shared pool equipment (kickboards, pull buoys, deep water fitness belts, noodles, and aqua fitness paddles), saunas, steam rooms, and hot tubs.

• Showers and Lockers: Showers are available, however members are encouraged to not use the locker rooms. Please wear your swimsuit to and from the pool for exercise and shower at home. Showers are available at the various facilities as follows:
  • Columbia Swim Center Locker Room Showers Available
  • Supreme Sports Club Upstairs Locker Room Showers Available
  • Haven on the Lake Locker Room Showers Available
  • Columbia Athletic Club Pool Locker Room Showers Available
  • Columbia Gym Family Locker Room Showers Available

Lap Swimming Guidelines

• Lap Swimming Reservation Times and Capacity

• Lap lanes are only available with reservations made online through Columbia Association’s Customer Service System. Click here for instructions for creating your account. Lap lanes are available for reservations under “Scheduler” in the online system.
• Limit 2 reservation per member per day.
• Lap lanes can be reserved online up to seven days in advance. Starting on 6/19/2020.
• We encourage swimmers to social distance while sharing a lane. Please enter and exit from opposite sides and take breaks on opposite sides of the pool.

Recreational and Open Swimming Guidelines

• • Swimmers and guests are required to wear face coverings when entering or exiting the facility and when interacting with CA Team Members or other guests. Mask should only be removed as swimmers prepare to enter the pool to swim and should be put back on immediately after exiting the water.
  • Reservations: Everyone wishing to enter the facility must register. No observers or supervisors are allowed in the Lobby. Anyone inside the facility must have a reserved space. Recreational swim and open swim can be reserved online through the CA Customer Service System up to 48 hours in advance starting on 6/19/2020. Use Group X when registering online to reserve for recreational swim time. Please visit our website for a detailed schedule of the Indoor Pools.

• Recreational Swimming and Open Swim Session Length and Capacity by Pool

• Please wear your swimsuit to and from the pool, and plan to shower at home.
  Showers are available, however, members are encouraged to not use the locker rooms.
• All children ages 13 or younger must be accompanied by a supervisor. Supervisors who are CA members or Columbia Cardholders must be at least 14 years old. Supervisors who are non-members – whether they are using a guest pass or paying the daily admission fee – must be at least 21 years old.
• Safety First has been suspended for the summer of 2020.

Pools Operation Hours

• Columbia Gym Pool: Mon-Fri 5am-9pm; Sat 6am-7pm; Sun 6am-6pm
• Athletic Club Therapy Pool: Mon-Fri 6:30am-8:30pm; Sat-Sun 7am-5pm
  • AC Senior Hours (for all 1Fit and CA Fit&Play members 60+): Close at 12:30pm for cleaning, open at 1:30-3:30pm for seniors only.
• Supreme Sports Club Pool:
  Mon-Thu 5am-10pm; Fri 5am-9pm; Sat 7am-7pm; Sun 7am-5pm
• Columbia Swim Center:
  Mon-Fri 5:30am-8pm; Sat 7am-7pm; Sun 7am-6pm
• Haven on the Lake Pool: Mon-Fri 6am-8pm; Sat-Sun 7am-5pm
  Call Haven on the Lake at 410-715-3020 for daily reservations.

Please click here to view updated pool schedules.

Aqua Fitness Guidelines

1. Please wear your swimsuit to and from the pool. Plan to shower at home. Showers are still available, however we strongly encourage members to not use the locker rooms.
2. Aqua Fitness classes all require advanced registration and have capacity limitations. Class participants must pre-register online, in person, or by calling the Swim Center or Columbia Gym, or Aquatics Office for aqua fitness classes. Class sizes are limited to 9 participants by Maryland State guidelines for Phase 2 Reopening. Use Group X when registering online for classes.
3. Guests are required to wear face coverings when entering or exiting the facility and when interacting with CA Team Members or other guests. Mask should only be removed as swimmers prepare to enter the pool to swim and should be put back on immediately after exiting the water.
4. No shared pool equipment is available. Members will need to provide their own kickboards, pull buoys, deep water fitness belts, noodles, aqua fit paddles and towels.

Aqua Fitness Frequently Asked Questions

Will members using the pool be required to wear a face mask?

• Members are required to wear face coverings when entering or exiting the facility and when interacting with CA Team Members or other guests. Mask should only be removed as swimmers prepare to enter the pool to swim and should be put back on immediately after exiting the water.

Will locker rooms and showers be available for use?

• Showers are available, however we encourage members to keep belongings with you and not use the locker rooms.
  Please wear your swimsuit to and from the pool and shower at home.
  • Columbia Swim Center Locker Room Showers Available
  • Columbia Athletic Club Locker room and Showers available
  • Columbia Gym Club Locker room and Showers available
  • Supreme Sports Club Upstairs Locker Room Showers Available
  • Haven on the Lake Locker Room Showers Available

Will you have special hours for seniors?

• Yes. The Columbia Athletic Club Therapy Pool ONLY will have special hours for adults age 60+, Monday-Sunday from 1:30-3:30pm.

Why must I make a reservation for all Aqua Fitness classes now?

• In order to accommodate physical distancing and capacity restrictions, all group fitness class sizes have been reduced to a maximum of 10 participants for the Athletic Club Pool 20 for the Columbia Gym Pool and 23 for the Columbia Swim Center. With limited capacity, a reservation system allows us to provide you the best experience possible, while still following our state and local guidelines. Please visit our website for a schedule of classes. In light of the limited capacity, CA reserves the right to implement a no-show fee if needed.

Can I reserve a spot in an Aqua Fitness class if I am a 1Fit member? How?

• Yes, all fitness membership types (CA Fit&Play, 1Fit, Golf Fit&Play) are required to reserve space in classes. Please follow this link to reserve your spot or download the CA app to your phone. Use Group X to register for classes and recreational swim and Scheduler for reserving lap lanes.
• Click here to use our online reservation system. If you have any issues, please contact Customer & Member Service Center at CMSC@ColumbiaAssociation.org.
  • Online Registration Login
  • Online Registration Instructions

What are some tips for using the pools safely?

• To keep yourself and our community healthy, practice our CHAMP guidelines:
  • Cleanliness: Cleaning is a team sport. We clean. You clean. We’re all on the Clean Team!
  • Hygiene: Wash hands. Wear a face mask where required. Social Distance.
  • Attitude: We provide safe service. Help us by following these guidelines.
  • Monitor: Don’t come in if you have symptoms, fever or potential exposure.
  • Partner: Members and Team Members are in this together.

To view the indoor pool schedules for Columbia Athletic Club, Columbia Gym Supreme Sports Club and the Columbia Swim Center.

To view the Aqua Fitness class schedule for Haven on the Lake, please click here.

Click to open in a new browser

On June 1, Columbia Association announced that outdoor pools would not open in 2020. Our members and residents have shared with us their disappointment, seeking to understand “Why is CA not opening the outdoor pools this summer?”

Included in many of your replies to the outdoor pools announcement were one or more of the following questions:

• Why not open a limited number of pools for limited times for limited participants?
• Why not open the pools for lap swim only?
• Why are indoor pools reopening but not outdoor pools?
• Why are other swim clubs in Howard County opening but CA is not?
• Why is CA charging me for membership when not opening the outdoor pools?
• Why is CA able to open other facilities but not the outdoor pools?

Many of you told us how important the outdoor pools are to you. We understand! In fact, the importance of the CA outdoor pools as a community institution caused us to delay the decision as long as possible, seeking a viable way to open them. In the end, the decision to not open the outdoor pools this summer came down to these factors:

• Timing of reopening regulations
• Member satisfaction due to capacity restrictions
• Cost and economies of scale

Timing of Conditions of Reopening

Outdoor pools are generally open from Memorial Day until Labor Day. The uncertain trajectory of the pandemic prevented public health officials from providing specific guidance on pool reopenings until after Memorial Day.

• Until May 27, there was no guidance from state and county public health officials about what conditions pools would be subject to in order to reopen. For the safety of our swimmers we assumed the most stringent regulations, which would have involved very limited capacity, no open swim (i.e. lap swimming only), and swimming by reservation only. Plans were created with a focus on opening 9 pools.
• On May 27, the Maryland Secretary of Health released regulations for pool reopening that were very close to our working assumptions. Under these regulations, pools would only be allowed lap swimming due to social distancing requirements. Wading pools, splash pools and hot tubs would not be allowed to reopen.
• On April 23 and again on June 4, with these conditions in hand, the CA Board approved revisions to the operating budget that excluded outdoor swimming this year. All lifeguards and staff conditionally hired for the pools were notified on June 1 of the closures.
• On June 11, the state issued updated regulations for Phase 2 reopening which allowed for increased capacity for pool facilities. While the updated regulations permit recreational swim, pool capacity requirements remained unchanged (1 swimmer per 36 square feet of pool surface area).

Member Satisfaction

We are concerned about the limited access and poor experience that members and guests would have with pools available to fewer swimmers. The capacity regulations would only allow each pool to serve approximately 30% of its normal volume of swimmers. CA’s 23 outdoor pools have more than 400,000 visits in a typical summer. Trying to fit this number of visits into a reduced number of pools, each with reduced capacity (one swimmer per 36 square feet of pool surface area) would produce several results:

• Members who are unable to reserve a time to swim would be dissatisfied with paying for a membership that they are unable to use.
• Our young people seeking recreational swim would be restricted in numbers during each session, again, creating immense dissatisfaction.

Cost and Economies of Scale

Each fiscal year, outdoor pools operate at a deficit. It is very expensive to operate not only one but all 23 outdoor pools. The outdoor pools are heavily supported financially by CA (annual charge and non-annual income sources). CA ceased billing and collecting all membership and user fees on March 18. To date, this decision has resulted in a loss of $7.5 million in revenue.

• It is quicker, more efficient and less expensive to open the indoor pools because:
  • The infrastructure is already in place. Staff, security and unique requirements for serving members as a result of the pandemic are already in place, serving not only swimmers but also members using all of the other services in the fitness clubs and Haven.
  • Plus, indoor pools require fewer staff and we already have trained lifeguards available.
• To justify the cost of operating the pools, CA needs to be able to serve a large number of users. We can serve a larger number of users (swimmers and non-swimmers) in the indoor pools, which are readily available now and will open on June 20.

Finally, I realize that this difficult decision has disappointed many, including all of us here at CA. Please understand that our primary interest is the health and safety of our members and staff, and the long term ability to continue improving services to the Columbia Community with the resources you have entrusted to us.

Thank you for your continued support of CA.

Sincerely,

Milton Matthews

President/CEO

When will the racquetball courts and squash court be open?

Racquetball courts at Columbia Athletic Club and Supreme Sports Club will be open from 5:00am – 9:00pm, Monday-Friday, and 6:00am – 7:00pm Saturday and Sunday. The squash court at the Columbia Athletic Club will also be open under the same reservation and safety guidelines as the racquetball courts.

How do I reserve a court?

Racquetball/squash courts are available for reservations online through the Customer Service System. Players must bring their own equipment. There will be no loaner equipment available.

How far in advance can I reserve a court and for how long?

Racquetball/squash courts can be reserved online seven days in advance. Those reservations can be made on the hour for 45 minutes at a time. This reduces the likelihood of contact with others who have reservations and gives members some extra moments to wipe down high-touch areas.

Who can reserve a racquetball/squash court?

CA Fit&Play, 5Day Golf&Play, Golf Fit&Play and AC/SSC 1Fit members can reserve a racquetball/squash court at no charge.

Are the courts open for match/doubles play?

No, racquetball/squash courts are only open for single-player use at this time.

Will members and guests be required to wear a face mask while using the courts?

Yes, face masks are required 100% of the time while using the courts.

What safety precautions does CA have in place to protect players?

• Players must bring their own equipment. There will be no loaner equipment available.

• All reservations are made online or over the phone.
• Starting Friday, November 20, team members working at the front desk at all fitness facilities will take everyone’s temperature using a contact-free thermometer. Anyone with a temperature 100.4° or higher will be asked to leave immediately.
• Starting Friday, November 20, masks will be mandatory at all times.
• Each member will be given a spray bottle and clean towel to sanitize the door handle and any other touch points, before and after each use.
• Court reservations can be made only on the hour and last for 45 minutes, allowing for time to clean touch points and avoid the congregating or passing of players between reservations.
• All equipment and high-touch surfaces, including restrooms, are thoroughly cleaned, sanitized and disinfected daily by staff following strict cleaning protocols.
• No walk-ins are permitted at this time. Access to the courts will be based on court reservations only.

Childcare during Distance Learning

2020-2021 School Year

*What type of care is available?

The following options are available:

• Full day – 7 am to 6 pm
• Mornings only – 7 am to noon
• Afternoons only – 1 pm to 6 pm

Full Program: For your convenience we are offering an opportunity to register your child for care September 8, 2020 thru January 28, 2021. Fees will be assessed in five monthly payments on Sept. 3rd, Oct. 3rd, Nov. 3rd, Dec. 3rd and Jan. 3rd.

• Full day (7 am to 6 pm) – $825.60 per month
• Mornings only (7 am to noon) – $412.80 per month
• Afternoons only (1 pm to 6 pm) – $412.80 per month

Please note: morning and afternoon times may be adjusted based on distance learning times.

While the full program is the most cost effective option, CA is offering flexible weekly and daily enrollment options as well.

Weekly:

• Full Day – $215 per week
• Morning or Afternoon – $108 per week

Daily:

• Full Day – $50 per day
• Morning or Afternoon – $30 per day

*Will the schools be used for childcare? What are the locations?

Howard County Public School System granted us permission to offer full day child care services at the following schools: Centennial, Clemens Crossing, Clarksville, Cradlerock, Hammond, Northfield, Phelps Luck, Swansfield, Waterloo, and Worthington.

*Will CA help my child with school work (distance learning)?

In support of the requirement for distance learning, CA SAS will allow each student to bring their electronic device, laptop/Chromebook/Ipad, for school and educational purposes only. Children will also need to bring a headset to wear while they are online as not to disturb other students during their scheduled class meeting times. We will ask that families provide the CA Director at their location with their child’s schedule for classes; we will remind students of their class schedules and make sure they have access to the location’s WiFi. For those students needing to access teacher office hours and additional support, we will also track those times provided to us and remind students to log on. We have assured HCPSS that we will not interfere with their established and approved plan for teacher instruction and that students will be directed to the appropriate school instructor to assist with school related work. Children will also have the opportunity to work on their homework during program hours.

*What precautions will be in place to combat the spread of COVID -19?

CA will adhere to all guidance provided to child care programs from The Maryland State Department of Education (MSDE) and the Centers for Disease Control (CDC). For families, this will include:

• Parent drop off and pick up outside of the program (no parents/guardians will be permitted into the program with children for any reason). Parents and children must wear masks covering their noses and mouths during pick up and drop. Any children that will be utilizing the full day program, temperature checks will be conducted mid-day.
• Families will have to complete both a symptoms questionnaire and a temperature check before children will be permitted into the program each day. Temperatures of participants must be taken in the presence of CA staff and recorded.
• Children and staff are required to wear masks/approved face coverings that cover their nose and mouth for the duration of the program. There will be no exceptions to this requirement.
• Children will be required to maintain the six feet of social distance for the duration of the program day.
• Handwashing will occur upon arrival, before and after snacks/meals, upon return from outside and any other time during the program that bodily fluids may be present.
• All cleaning and disinfecting will occur per the current CDC recommendations. This includes frequent cleaning of all high contact areas used by children: before the start and at the end of each program, after children use an area, including bathroom door and faucet handles, and transition to another, before and after snack, after outdoor play and anytime bodily fluids are present.

*What is the illness policy?

Childcare staff must monitor children for signs and symptoms of acute illness and notify a child’s parent or guardian upon observing signs or symptoms of acute illness. Staff must provide temporary isolation for the affected child in a suitably equipped separate area within sight and hearing of an adult. Staff may not admit a child to care or allow a child to remain in care when the child is exhibiting symptoms of acute illness. A child may not be readmitted to care for an absence of three days or more, due to an illness, without a written statement from their physician stating that the child is not contagious and may return to a regular schedule.

A child may be excluded from care if:

• The child’s illness prevents the child from participating comfortably in activities that the facility routinely offers for healthy children or mildly ill children.
• The child is displaying any of the signs and symptoms that require an evaluation from a health care provider as indicated by the child’s age and condition. In this situation, the parent is notified of the need for immediate emergent or urgent issues.
• The illness requires more care than the childcare staff is able to provide without compromising the needs of the other children in the group.
• The child exhibits an acute change in behavior. Examples may include lethargy, a lack of responsiveness, irritability, persistent crying, difficulty breathing, or a quickly spreading rash.
• The child has a fever at or above 100.4 degrees F, taken orally or a temporal scan.
• The child has diarrhea. The child will not be readmitted to care until diarrhea-free for 24 hours.
• The child is vomiting. The child will not be readmitted to care until vomiting has ceased for 24 hours.
• The child has impetigo/scabies. The child will not be readmitted until treatment has started, as verified by a healthcare professional.
• The child has Hand, Foot, and Mouth disease.
• Symptoms indicating a probable case of COVID-19:

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

• Fever or chills
• Cough
• Shortness of breath or difficulty breathing
• Fatigue
• Muscle or body aches
• Headache
• New loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea

This list does not include all possible symptoms. CDC will continue to update this list as we learn more about COVID-19.

Sick children and staff will be required to stay home. Sick staff will be sent home immediately and sick children are required to be picked up by a parent or emergency contact within 30 minutes.

• Communicate to parents the importance of keeping children home when they are sick.
• Communicate to staff the importance of being vigilant for symptoms and staying in touch with facility management if or when they start to feel sick.
• Establish procedures to ensure children and staff who come to the child care center sick or become sick while at your facility are sent home as soon as possible.
• Keep sick children and staff separate from well children and staff until they can be sent home.
• Sick staff members should not return to work until they have met the criteria to discontinue home isolation. Physicians notes will be required for children to return to care and staff to return to work.
• Have a plan if someone is or becomes sick.

• Plan to have an isolation room or area (such as a cot in a corner of the classroom) that can be used to isolate a sick child.
• Be ready to follow CDC guidance on how to disinfect your building or facility if someone is sick.
• If a sick child has been isolated in your facility, clean and disinfect surfaces in your isolation room or area after the sick child has gone home.
• If COVID-19 is confirmed in a child or staff member:
  • CA will contact the Howard County Health Dept for guidance on next steps.
  • Close off areas used by the person who is sick.
  • Open outside doors and windows to increase air circulation in the areas.
  • Wait up to 24 hours or as long as possible before you clean or disinfect to allow respiratory droplets to settle before cleaning and disinfecting.
  • Clean and disinfect all areas used by the person who is sick, such as offices, bathrooms, and common areas.
  • If more than 7 days have passed since the person who is sick visited or used the facility, additional cleaning and disinfection is not necessary. Continue routine cleaning and disinfection.

Should it be necessary to contact a parent regarding illness or injury, it is the parent’s responsibility to arrange to pick up the child within 30 minutes of notification.

*What will the program schedule be like?

In addition to the time that children spend with distance learning, we will work around the scheduled classroom times of the group to provide our typical recreation-based activities. Current MSDE and CDC guidelines with regard to health/safety and social distancing will be observed. Per the CDC recommendations, the use of shared objects (e.g. gym or physical education equipment, art supplies, toys, games) should be limited when possible, or cleaned between use). Children will wear masks and wash their hands prior to entering the program each day. Children will not share games, equipment and art/craft supplies during the program.

*Will snacks and meals be provided?

CA will continue to provide a morning and afternoon snack. Free breakfast and lunch are available for the participants in the SAS childcare program.

Children will be permitted to bring their lunch (no nuts/nut products permitted). Children should bring a water bottle. Disposable cups will not be provided and water fountains are closed. Water bottles can be refilled on premises.

Childcare during Distance Learning

(2020-2021 School Year)

Childcare for the fall, beginning September 8, 2020

Starting on September 8, CA will offer full day childcare (7am- 6pm) at the following schools: Clarksville, Centennial, Clemens Crossing, Cradlerock, Hammond, Northfield, Phelps Luck, Swansfield, Waterloo and Worthington. Registration will be open for current school age participants by Friday, August 21. The Teen Center in Oakland Mills will be added, as needed. Income qualified discounts are offered. Registration will be open to the general public on a space-available basis beginning Monday, August 31. Space is limited at all sites and the program may be canceled or sites combined if there are not enough participants at one site. Please contact SAS@ColumbiaAssociation.org or Marilyn Watring at 410-715-3164 for information.

To protect the visitors and CA team members from coronavirus transmission the following rules and regulations are in effect at the SportsPark, Mini Golf and the Batting Cages.

All SportsPark Players

• When you are in the clubhouse you MUST wear a mask over your nose and mouth at all times. Per Governor Hogan’s latest order, you must continue to wear a mask at all times indoors. When outdoors, you must wear a mask when physically distancing of at least six feet is not possible.
• Keep social distancing at all times. Markers are on the clubhouse floor.
• Follow one way directions for entering and exiting the facility.
• Please pay with a credit or debit card. We are not accepting cash at this time. Please have your payment ready before reaching the register.
• Hand sanitizer stations are available inside the clubhouse.
• Play safe.

Mini Golf

• Clubs, golf balls, pencils and scorecards will be given to you at check-in.
• After paying and getting your equipment you will be instructed where to proceed to begin your round.
• While on the course you MUST keep social distancing.
• Wait to tee off until the group in front of you has completed the hole and moved on.
• If you lose your golf ball, return to the clubhouse to get another ball. Enter the clubhouse through the exit with your face mask on. Please respect social distancing in the clubhouse at all times.
• Do not share any equipment with other groups.
• Stay on the course and the sidewalks. Do not climb on the rocks throughout the course.
• After finishing your round return all equipment to the clubhouse. Please deposit equipment into the return bin to be cleaned for the next use. Please promptly depart the clubhouse and premises after your round.

Batting Cages

• Batting helmets and bats will be provided at check-in if needed.
• If you use your own equipment do not share it with anyone outside your group.
• After paying and receiving your equipment you will be instructed where to proceed to begin your batting.
• While at the facility and in your batting cage area you MUST keep social distancing.
• If you are waiting for your group’s turn in a batting cage we will instruct you where to wait to keep a safe distance from other groups.
• Please stay on the sidewalks. Do not walk through the mini golf area.
• After finishing, return all borrowed equipment to the return bin through the exit door inside the clubhouse so that it can be cleaned for the next use.

Thank you in advance for respecting each other and adhering to all of the physical distancing protocols. All procedures are subject to change without notice.

All SportsPark Users

Is SportsPark open for the public to use?

The SportsPark is open to everyone: CA members, Columbia residents and the general public.

What are your hours of operation?

Click here to see hours of operations.

What precautions does CA have in place for safety and cleaning/sanitizing/disinfecting the equipment?

All equipment that CA provides (bats, helmets, putters, golf balls) is thoroughly cleaned, sanitized and disinfected by staff after each use.

What other steps are you taking to keep us safe?

An abundance of hand sanitizer stations are available throughout the SportsPark. Physical distancing is expected to be adhered to by staff and members/guests. No congregating will be permitted at this time. Members/guests are asked to leave the facility at the end of your activity/event.

Are the restrooms and clubhouse accessible? How are they cleaned?

Both restrooms and the clubhouse are accessible. Face masks are required at all times inside the clubhouse. The entire clubhouse, including restrooms, is thoroughly cleaned, sanitized and disinfected by staff daily following strict cleaning protocols.

How many guests can I bring with me?

You are allowed no more than four people in your group for golf or per batting cage. If you have more than four you will be divided into two or more groups.

Will we be able to play arcade games, air hockey and hoops?

No. Arcade games, air hockey and hoops are closed at this time.

Will the playground and pavilion be open?

No. The playground and pavilion will remain closed until further notice.

Will members and guests be required to wear a face mask when registering to play? What about while using the batting cages or playing mini-golf?

Members and guests are required to wear a mask while interacting with staff and while in the clubhouse. Per Governor Hogan’s latest order, masks are also required outdoors when physical distancing of six feet is not possible.

Is the snack bar open? May I bring my own snacks and drinks?

The snack bar will be closed for now. There will only be bottled water for sale. You may bring your own snacks and drinks, but they must be consumed outside of the batting cages and mini golf course. Water bottles are allowed in the cages and on the golf course. No glass containers or alcoholic beverages are allowed. Drinking fountains will not be available to use.

Mini-Golf

What is the cost to play mini-golf?

The fee to play mini golf is $9.25 per adult and $8.25 for children 12 and under. Membership is not required, however for most CA members mini golf is included for free. Please call if you are not sure about your membership.

Am I able to book time and pay online?

No. At this time we are only accepting walk-in mini-golfers.

Are reservations required or am I able to make reservations?

We do not accept or require reservations to play mini-golf. We are able to keep a steady flow of participants upon their arrival.

Are you hosting birthday parties?

We are currently not offering birthday parties.

Batting Cages

What is the cost to use the Batting Cages?

Each token serves 16 pitches the cost varies according to the number of tokens you purchase. Non-member pricing is $1.50 for 1 token – $6.25 for 5 tokens – $10 for 10 tokens. If you are a member you will get extra tokens with your purchase of 5 or more tokens. Hourly cage rentals are $20 per cage per hour. Please click the link to check out more information

Can I bring my own bat and helmet?

Yes, we strongly encourage you to bring all of your own equipment. However, please do not share your equipment.

If I do not have equipment, will CA provide it? What safety precautions does CA have in place for safety and cleaning/sanitizing/disinfecting the equipment?

Yes, we have bats and helmets. All equipment that CA provides is given upon check-in and is returned to the designated return bin upon finishing your activity/event. ALL equipment will be thoroughly cleaned, sanitized and disinfected by staff after each use.

How will you assign batting cages for baseball and softball?

You may select the cage of your choice from those that are open when you begin. You must stay in that cage the entire time, unless management gives permission to use another cage.

Am I able to book time and pay online?

Yes, we encourage you to book time online by clicking here.

Will there be times for unlimited batting?

Not at this time.

Your batting cages use tokens. When I am out of tokens, am I able to purchase more? Also will they be cleaned?

You may purchase more tokens by getting in line while practicing safe physical distancing. However, if others are waiting, we reserve the right to allow them to bat next. Tokens removed from the collection box are thoroughly cleaned, sanitized and disinfected before and after each use.

For Instructors

• All lessons are held at SkatePark next to the SportsPark.
• Instructors will only be allowed to touch and use their equipment or equipment provided by Columbia Association.
• Instructors are required to do a temperature check and answer health screening questions each day.
• Instructors will clean, sanitize and disinfect ALL equipment provided to the students before and after each lesson.
• Masks and gloves may be worn but are not required during the lesson, except for when the instructor is within eight feet of the student. Outside of the lesson, masks are required.
• Use hand sanitizer frequently during the lesson and wash hands after the lesson.
• Instructors will position students at well-spaced intervals during lessons.
• The Instructor will work with individual students to arrange lesson schedules.

For Students/Parents

• Lessons are available for 60 minutes.
• All lessons schedules will be booked through your instructor.
• If you are not feeling well, please reschedule. Participants showing any symptoms of illness will be asked to leave immediately.
• No cash or check transactions allowed. All lessons must be purchased via series sales or paid prior to the lesson on site or by phone with a credit card or debit card.
• Parents/guardians delivering or retrieving minors will not be allowed in the SkatePark (exception for injury or young students in need of parental assistance, in which case one parent will be allowed).
• Students are highly encouraged to bring their own equipment and give equipment a thorough cleansing prior to the lesson.
• Equipment such as helmets and pads are available and will be thoroughly cleaned, sanitized and disinfected by the instructor before and after each lesson.
• No sharing of any equipment allowed.
• Parents will be allowed to wait on the SkatePark outside benches, but not in the Clubhouse.
• Kindly arrive no more than five minutes before your lesson is scheduled to begin and leave immediately after conclusion of the lesson.
• Students will be allowed breaks during lessons to remove their mask and to drink water/sports drinks (social distancing rules still apply).
• Students are not permitted to wear a face mask during the lesson, as it may impair vision and breathing. Face masks are required prior to and after the lesson.
• Wash hands before and after your lesson and use hand sanitizer frequently during the lesson.
• Please apply sunscreen if needed before arrival.
• Bring your own water and water bottle and towel if needed. There is no access to water fountains or refill stations.
• No eating is permitted during the lesson.
• Please take your used water bottles and trash with you when you leave.

October 14, 2020

To protect tennis and pickleball players and CA team members from coronavirus transmission the following rules and regulations are in effect at CA’s Hobbit’s Glen, Owen Brown, Long Reach and Columbia Athletic Clubs tennis facilities until further notice.

• Owen Brown Tennis Club, Long Reach Tennis Club, and Columbia Athletic club are open for outdoor and indoor tennis. Pickleball is available at Owen Brown Tennis Club and Long Reach Tennis Club
• Hours of Operation:
  • Weather permitting, Weather Permitting,
    • Owen Brown Tennis Club is open Monday-Friday 8am-12pm and 4-10pm; Saturdays and Sundays, 8am-8pm. From November 2 – November 30,
    • Owen Brown Tennis Club is open Mondays and Wednesdays from 8am-12pm, Monday-Friday 4:30-8:30pm; Saturdays and Sundays, 8am-12pm and 4-8pm
  • Long Reach Tennis Club is open Monday-Friday, 7am-10pm; Saturdays and Sundays, 7am-9pm.
  • Columbia Athletic Club Indoor Tennis is open Monday-Friday, 5am-9pm; Saturdays and Sundays, 6am-7pm.
• Tennis and Pickleball Courts are available for reservations online on Columbia Association’s Customer Service System. Courts can be reserved online up to seven days in advance, for either 55 or 85 mins.
• Tennis Fees:
  • All members (Play,CA Fit&Play, 5 Day Golf&Play and Golf Fit&Play) will be charged $40 per 55-minute reservation and $60 per 85-minute reservation per court at Long Reach Tennis Club and Columbia Athletic Club Indoor Tennis.
  • Non-members and 1Fit Members will be charged a guest fee plus court fees ($41 per 55 min reservation and $61.50 per 85 min reservation per court at Long Reach Tennis Club and Columbia Athletic Club Indoor Tennis).
• USTA league play is now available.
• We are currently offering singles and doubles play as well as private, semi-private and small private group lessons for tennis and pickleball. Players should refrain from changing ends when playing singles and doubles.
• To protect players’ safety, we are taking the following precautions:
  • All payments and reservations should be made online or over the phone. On-site, please pay with a credit or debit card. We are not accepting cash at this time.
  • There are virtually no touch points on the court. All benches, scorecards, trash cans, and water coolers have been removed.
  • Court reservations are staggered on the hour and half hour. There are designated entry and exit gates available for your entry and exit.
  • We will have an abundance of hand sanitizer stations available. The entire club, high touch surfaces, including restrooms, is thoroughly cleaned, sanitized and disinfected by staff daily following strict cleaning protocols.
• In addition, physical distancing is expected to be adhered to by staff and players. No congregating will be permitted at this time.
• Players are expected to arrive no more than 5 minutes prior to their start time and leave the club at the conclusion of the reserved court time (no walk-ins at this time).
• We are offering new racquet and tennis ball sales as well as stringing services at Long Reach Tennis Club. No cash transactions. Credit and Debit card only. Please take any trash and anyother items to be discarded with you when you leave.
• Please bring your own water, as no beverages will be available.
• Restrooms will be available when the clubs are open.

Thank you in advance for respecting each other and adhering to all physical distancing protocols. All procedures are subject to change without notice.

Where can I play Tennis?

Indoor Tennis at Columbia Athletic Club, Long Reach Tennis Club and Owen Brown Tennis Club

Where can I play pickleball?

Owen Brown Tennis Club and Long Reach Tennis Club.

What are the hours of operation for the different tennis clubs?

• Weather Permitting,
  • Owen Brown Tennis Club is open Monday-Friday 8am-12pm and 4-10pm; Saturdays and Sundays, 8am-8pm. From November 2 – November 30,
  • Owen Brown Tennis Club is open Mondays and Wednesdays from 8am-12pm, Monday-Friday 4:30-8:30pm; Saturdays and Sundays, 8am-12pm and 4-8pm

• Long Reach Tennis Club is open Monday-Friday, 7am-10pm; Saturdays and Sundays, 7am-9pm.
• Columbia Athletic Club Indoor Tennis is open Monday-Friday, 5am-9pm; Saturdays and Sundays, 6am-7pm.
• The Racquet Club at Hobbit’s Glen is open Monday-Sunday, 8am-dusk (weather permitting)

How do we reserve a tennis court or pickleball court?

Tennis and pickleball courts are available for reservations online Customer Service System.

How far in advance can I reserve a tennis or pickleball court and for how long?

Tennis and pickleball courts can be reserved online 7 days in advance for either 55 or 85 minutes.

What is the cost for playing tennis and pickleball?

• CA Fit&Play, 5Day Golf&Play, Golf Fit&Play and Play members will not be required to pay for court time at Owen Brown Tennis Club as this is included in their membership. Bullet point three, adjust pricing to $41 and $61.50 and bullet point four, adjust pricing to $41 and $61.50
• All members (Play, CA Fit&Play, 5Day Golf&Play and Golf Fit&Play) will be charged $40 per 55-minute reservation and $60 per 85-minute reservation per court at Long Reach Tennis Club and Columbia Athletic Club Indoor Tennis.
• Non-members and 1Fit Members will be charged a guest fee plus court fees ($40 per 55-minute reservation and $60 per 85-minute reservation per court at Long Reach Tennis Club and Columbia Athletic Club Indoor Tennis).

Will USTA League Play be offered?

Yes, USTA league play is currently being offered.

Am I able to play doubles and singles and sign up for lessons?

Yes to all three. Here are some game-specific guidelines:

• Tennis singles and doubles play: Players should refrain from changing ends. In doubles play, it is strongly encouraged to play one up/one back – ie: serve and stay back and return and stay back to keep a physical distance.
• Pickleball: Doubles play is strongly encouraged for members from the same household based on guidance from USA Pickleball Association to ensure social distancing. No such restrictions on singles play.

Private, Semi-Private and Private Group tennis and pickleball lessons. See Tennis and Pickleball Lessons Rules

What safety precautions does CA have in place for the players’ safety?

• All payments and reservations should be made online or over the phone.
• On-site, please pay with a credit or debit card. We are not accepting cash at this time.
• Starting Friday, November 20, you will be required to undergo a temperature check upon entering any indoor facility. This will be done by CA team members with a contact-free thermometer. Anyone with a temperature of 100.4° or higher will not be permitted inside of the facility.
• Starting Friday, November 20, masks or face coverings are required in our fitness clubs. However, anyone actively playing tennis who is not part of an instruction or lesson is allowed to remove their mask or face covering while actively playing.
• There are virtually no touch points on the court. All benches, scorecards, trash cans, and water coolers have been removed.
• There are designated entry and exit gates available for your entry and exit.
• We will have an abundance of hand sanitizer stations available.
• The entire club, high touch surfaces, including restrooms, is thoroughly cleaned, sanitized and disinfected by staff daily following strict cleaning protocols.
• Physical distancing is expected to be adhered to by staff and players.
• No congregating will be permitted at this time.
• Players are expected to arrive no more than 5 minutes before their start time and leave the club at the conclusion of the reserved court time.
• No walk-ins are permitted at this time. Access to the clubs will be based on court reservations only.

Will tennis balls and pro shop accessories, stringing services be available?

We are offering tennis ball and new racquet sales as well as stringing services at Long Reach Tennis Club

Will water and restrooms be available?

Please bring your own water, as no beverages will be available. Restrooms will be available when the clubs are open.

Will the ball machine be available for use?

Yes, the ball machine is available for use at Owen Brown Tennis Club by reservation only. No walk-ins are permitted at this time.

What are some tips and recommendations on playing tennis safely?

Please see the attached USTA COVID-19 Playing Tennis Safely for player tips and safety recommendations.

Will all tennis clubs be open to CA Members only, or to the general public as well when they reopen?

All tennis clubs will be open to everyone. Non-members will have to pay the guest fee as well as court fees.

Will tennis players be required to wear a face mask when registering to play? While playing tennis?

While interacting with staff, yes. Per Governor Hogan’s latest order, face masks are required indoors and outdoors when physical distancing of six feet is not possible or when it provides a bonafide health or safety risk.

For Coaches

• All lessons are held at Long Reach Tennis Club, Athletic Club Indoor Tennis and Owen Brown Tennis Club, weather permitting.
• Coaches will be assigned to specific courts.
• Only coaches will use teaching aids and touch tennis balls. Players in Adult group/private/semi-private lessons ONLY can use designated ball tubes to pick up tennis balls. Tubes will be sanitized and disinfected at the end of each lesson.
• Coaches will sanitize and disinfect ALL equipment and balls before and after each lesson.
• Per Governor Hogan’s latest order, masks are required indoors at all times. Masks are also required outdoors when physical distancing of six feet is not possible. Use hand sanitizer frequently during the lesson and wash hands after the lesson.
• Use hand sanitizer frequently during the lesson and wash hands after the lesson.
• Coaches will position player/s at well-spaced intervals during lessons.
• Live ball and game-based coaching will be used whenever possible.
• For lessons on serving, students must bring two cans of balls that only they will handle.
• Coaches will remain at least 6ft away from the student/s when giving feedback.

For Players/Students

• Lessons are available for 25, 55 or 85-minute sessions.
• All lessons should be booked through your coach. If you do not have a coach contact arun.pant@columbiaassociation.org.
• If you are not feeling well please reschedule. Participants showing any symptoms of illness will be asked to leave immediately.
• No cash or check transactions allowed. All lessons must be purchased via series sales or paid prior to the lesson on site or by phone with a credit card.
• Parents/guardians delivering or retrieving minors must wait off site.
• Arrive no more than 5 minutes before your lesson is scheduled to begin and leave immediately after conclusion of the lesson.
• For lessons that feature serving, students must bring two cans of balls that only they will handle for serving.
• Use your foot or racket to roll balls into the net for the coach to pick up – NEVER touch the balls.
• Players in Adult group/private/semi-private lessons ONLY can use designated ball tubes to pick up tennis balls. Tubes are sanitized and disinfected at the end of each lesson.
• Wash hands before and after your lesson and use hand sanitizer frequently during the lesson.
• For outdoor lessons please apply sunscreen before arrival.
• Bring your own water and water bottle and towel if needed.
• No eating is permitted during the lesson.
• Please take your used water bottles and trash with you when you leave.

When will public ice skating and roller skating sessions return?

• On Friday, October 2, public ice skating sessions will return to Columbia Ice Rink. Public sessions will be available Monday through Friday, noon-2pm and Sunday, 6:40-8:40pm. Visit Columbia Ice Rink for updates on available public ice skate sessions.
• On Saturday, October 3, public roller skating sessions will return to Columbia Skate Arena at Supreme Sports Club. Public sessions will be available Saturdays from 1-3pm and Sundays from 1-3pm. Visit Columbia Skate Arena for updates on available public roller skate sessions.

What safety precautions does CA have in place to protect skaters and staff?

• The rink will be limited to 25 skaters per session to provide social distancing.
• CA team members will receive daily temperature checks when they arrive to work.
• Starting Friday, November 20, team members will check every skater’s temperature using a contact-free thermometer. Anyone with a temperature 100.4° or higher will not be allowed to enter or participate.
• Members will be required to wear a mask or face covering at all times while in the fitness clubs. That includes during public skating sessions.
• All CA team members will wear a face mask during their shift and be refreshed daily on CDC coronavirus guidelines for safe workspace, including maintaining appropriate physical distancing at all times.
• All team members will have completed comprehensive training related to our enhanced cleanliness and sanitation policies and procedures.
• Installation of the Airius PureAir fans throughout the club that provides UV sanitation of the air, killing bacteria and viruses. For more information, click here.
• Increased, a thorough cleaning will be conducted using disinfectant recognized by EPA as effective against COVID-19.
• Signage is placed throughout the club highlighting physical distancing requirements, direction of traffic flow, and sanitation guidelines.
• Only credit and debit transactions will be accepted. No cash at this time.

Will members and guests be required to wear a face mask while skating or observing a skater?

• Yes, face masks are required 100% during public skate sessions.

Are reservations required to attend a public skate session?

• Advance reservations are highly recommended due to the reduced capacity of each skate session. Limited drop-in admission may be available during each session, but admission may not be guaranteed.
• CA Fit&Play, 5Day Golf&Play, Golf Fit&Play and Play members may reserve a spot in public ice skate sessions as part of their membership. Other CA members, Columbia Cardholders and the general public may secure a spot by purchasing admission at the time of the reservation. Visit Columbia Ice Rink for admission rates.
• CA Fit&Play, 5Day Golf&Play, Golf Fit&Play and SSC 1Fit members may reserve a spot in public roller skate sessions as part of their membership. Other CA members, Columbia Cardholders and the general public may secure a spot by purchasing admission at the time of the reservation. Visit Columbia Skate Arena for admission rates.

How do I reserve a spot in a public skate session?

• Public ice skating sessions may be made online at Columbia Association Reservations or by calling the Columbia Ice Rink at 410-730-0322 Monday through Friday, from 9am-5pm.
• Public roller skating sessions may be made online at Columbia Association Reservations or by calling Supreme Sports Club at 410-381-5355 Monday through Sunday, 4am midnight.
• Reservations for all public skate sessions may be made up to seven days in advance.
• Reservations requiring admission payment at the time of booking are non-refundable.

I would like to skate with my children. Do I need to make a reservation and pay admission as a parent if I plan to skate?

• Yes, every individual skating must make a reservation and pay a separate admission to skate. The number of skaters allowed at each session is limited to 25.

Is a reservation required to observe, but not skate?

• One spectator parent/guardian per skater reservation may enter to watch their child(ren) skate at no cost. A reservation is not required to only observe.

Will I be required to sign a waiver?

• All skaters and observers are required to sign a COVID-19 waiver prior to entry.

Are skates or skate assists available to rent?

• Skates will be available to rent. Skates will be disinfected using strict protocols. Skate assists are not available to rent at this time.

Are food and beverage allowed?

• The snack bar is closed at this time. Outside food and drink is not allowed with the exception of bottled water.

Are benches available to put on skates or sit while observing skate sessions?

• Benches will be available at each facility. Check with the skating team upon arrival to determine which benches are available.

Are restrooms available?

• Yes, restrooms are available.

Are birthday or other party rentals available?

• Skating party rentals are not available at this time.

TR-02 Wyndham Cir
WL-06 August Light
HC-01 Hobbits Glen
HR-09 Six Pence
HR-17 HR Play Meadow
RH-02 Waving Willow Path
RH-07 Distant Melody Place
RH-10 Angel Rose Ct
RH-17 Sunlit Water Way
RH-19 Gental Call
RH-24 Distant Thunder
OM-14 OffShore Green
OB-12 Star Path
LR-15 Footed Ridgeprotocols. All procedures are subject to change without notice.