|Job Type||Full Time|
|Department||Sport and Fitness|
Columbia Association, headquartered in Howard County, is known for working every day in hundreds of ways to make Columbia an even better place to live, work and play thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association.
We are seeking a customer service-oriented, highly motivated and experienced leader to join our world class team as Head Professional/Assistant Manager to promote the sport of tennis, grow the game and ensure the satisfaction of our members and guests at our five prestigious clubs, encompassing 37 tennis courts and six pickleball courts located in Columbia, Maryland.
The Head Professional/Assistant Manager, reporting to the General Manager, is an integral part of the leadership team. The Head Professional/Assistant Manager will strive to fulfill the Brand Promise, Mission, Vision and Values of Columbia Association. The Head Professional/Assistant Manager ensures a successful, safe, clean, functional and customer service-focused environment for our members, guests and associates. They inspire members, guests and team members through movement, community and personal attention. They encourage active, social, and healthier lives.
This is a challenging position, involving considerable responsibility, complexity and variety. The Head Professional/Assistant Manager will be accountable for the growth of adult tennis programming, including but not limited to teams, in-house leagues, and adult instruction program and participation. The Head Professional/Assistant Manager will also increase member and non-member participation by actively promoting lessons, programs and leagues, and teams, and will work closely with the Special Events Coordinator, Junior Competitive Coordinator, and Junior Development Coordinator to ensure that all programs are administered and delivered in conjunction with our different curriculum pathways.
The Head Professional/Assistant Manager will be responsible for leading relevant CA meetings and trainings and all Columbia Tennis Committee and GM-assigned meetings. The Head Professional/Assistant Manager will interview, manage, train, and schedule tennis coaches and tennis desk team members, and will facilitate all seasonal club openings and season-end closings.
- A bachelor’s degree. Degree in business, hospitality or sports management highly preferred.
- Must have a minimum of three years of full-time supervisory experience in tennis operations.
- Must have a minimum of five years of full-time experience in teaching and program development.
- USPTA or PTR certification.
- Strong budgeting/finance and management experience a plus.