Columbia Association, headquartered in Howard County, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members.
If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association.
We are seeking a customer service-oriented, highly-motivated leader to join our world-class team as a Manager on Duty at Columbia Ice Rink. The primary purpose of the Manager on Duty is to implement and supervise the overall operational functions before, during, and after public skate sessions, private rentals, birthday parties and events on a given shift. This position is responsible for providing a fun, safe and enjoyable experience that exceeds all members’ and guests’ expectations.
Applicants must have the ability to manage multiple projects, be proficient in Google applications, have excellent customer service skills and clear oral and written communication skills. Applicant must possess a high school diploma or GED, be at least 21 years old, possess a valid Class C Driver’s License, and have the ability to learn and operate the Zamboni within 60 days of employment. Familiarity with hockey and/or figure skating preferred.
Applicants wishing to be considered for this position must submit responses to the questions below, and send a resume and a cover letter to Rachelle.Weisberg@
1. Columbia Association’s Values (We’re Fun, We’re Excellent, We’re Inclusive, We’re Trustworthy and We’re Connected) are embodied in every position in the Sport and Fitness Department. Please tell us which values strongly resonate with you, and why.
2. One goal of the Manager on Duty is to grow participation, retention, engagement, revenue and net profit. Describe specifically how you have achieved these goals.
3. Please give us your philosophy on managing/coaching/motivating your team.
4. Please tell us how becoming the Manager on Duty at Columbia Association would be a benefit to your career aspirations at this point in your career in the sport and fitness and service industry.
Due to the volume of applications received, only those considered for an interview will be contacted. EOE/ADA.