Columbia Association’s (CA) Customer and Member Service Center is available during working hours (Monday through Friday 10am to 7pm and Saturday from 10am to 5pm) to answer any questions about memberships. Call 410-730-1801 or email CMSC@ColumbiaAssociation.org for assistance. Here are the answers to some of the most frequently asked questions pertaining to Columbia Association memberships.
Do I have to live in Columbia to belong to Columbia Association?
No. Anyone can purchase a membership. Those residing or working full-time on property protected by CA covenants receive a discount on membership prices.
What defines a two-member membership?
A two-member membership is defined as two people who permanently reside at the same address.
What is the price of membership?
Prices vary per family and membership. The Customer and Member Service Center team would be happy to consult with you directly to answer what the price of your membership would be. Visit the Customer and Member Service Center at 6310 Hillside Court, Suite 100 Columbia, MD 21046 Monday through Friday 10 a.m. to 7 p.m., and Saturday from 10 a.m. to 5 p.m. You may also call 410-730-1801, or email CMSC@ColumbiaAssociation.org. Income-qualified discounts are also available.
What is the length or term of membership?
12 months or greater.
How does CA define a family for membership purposes?
A family is two adults and any dependent children, under the age of 23, who reside at the same address.
What is the Member Assistance Program?
Columbia Association’s Member Assistance Program is designed to help you get the most out of your membership. Each new member receives an initial 30-minute orientation with a personal Member Assistant (MA). MAs are trained staff who have the responsibility of ensuring that each new member understands their member benefits, and can immediately begin to enjoy their membership. Your MA will discuss any specific goals you have, and will help orient you with the facilities and any aspect of Columbia Association.
Are CA facilities open during inclement weather?
When Howard County Schools are delayed, there will be no classes or programs before 10:45 a.m. When the school system is closed, please call the CA Inclement Weather Hotline at 410-715-3154 after 10:45 a.m. You may also check CA’s website and social media sites (Facebook and Twitter) for more immediate updates regarding inclement weather cancellations/changes.
As a member, can I bring a guest to a facility?
Yes, You may accompany your guest at time of admission and use a guest pass for them to gain entrance. Package Plan and Package Plan Plus members receive free guest passes when joining or renewing memberships. Guest passes may also be purchased from the Customer and Member Service Center. Residents who live within 25 miles of the facilities are limited to six visits as the guest of a member.
If you have any further questions, please visit the Customer and Member Service Center at 6310 Hillside Court, Columbia, Monday through Friday 10 a.m. to 7 p.m., and Saturday from 10 a.m. to 5 p.m. You may also call 410-730-1801, or email CMSC@ColumbiaAssociation.org.